Faq Common Questions How do I download my purchase? After purchase, your download link appears immediately on the confirmation page and arrives by email. What does each license allow? Each product page clearly explains permitted personal, commercial, or extended license usage. Do you ship physical products? Yes. Digital products are available immediately, with no physical shipping or delivery waiting periods. What if my download link fails? If a link expires or fails, contact desigine and we’ll help restore access promptly. Can I request a refund? Refund eligibility depends on the product and whether it has been downloaded; see our refund policy.