Desigine is an online digital-products store offering downloadable digital products, templates, planners, spreadsheets, graphics, printables, bundles and other digital resources.

In this policy, “Desigine,” “we,” “us,” and “our” refer to the operator of Desigine.com. Learn more about our business on our About Us page.

Information you provide

• Name and email address
• Billing, account and order information
• Messages sent through contact or support channels
• Reviews, comments or other content you voluntarily submit

Information collected automatically

• IP address and approximate location derived from IP address
• Browser, device and operating-system information
• Pages visited, navigation and interaction information
• Referring website and campaign information
• Technical and security information

Orders and digital delivery

When you purchase a digital product, we may process your name, email address, order number, products purchased, payment status and information needed to provide download or access support. We may retain purchase information to verify transactions, provide customer support, resolve disputes and maintain appropriate business records.

Payment processing

Payments may be processed by Razorpay or PayPal, depending on the payment method and availability in your country. Payment providers may independently collect and process payment information under their own privacy policies.

Cookies and similar technologies

Our Website uses cookies and similar technologies for essential functionality, shopping-cart and account features, preferences, analytics, security and marketing. See our Cookie Policy for more detail about cookies identified on the Website.

Analytics

We may use Google Analytics to understand website traffic, performance and visitor interactions. See Google’s Privacy Policy.

Advertising and social media

Our Website may use technologies associated with Meta/Facebook, Pinterest and other marketing services to measure advertising performance and conversions. See Meta’s Privacy Policy and Pinterest’s Privacy Policy.

We may use personal information to process orders, provide digital downloads, respond to enquiries, maintain accounts, improve our website and products, measure marketing performance, prevent fraud, protect our systems, maintain business records and comply with applicable legal obligations.

How we share information

We do not sell your personal information simply as a commodity. We may share information when reasonably necessary with payment processors, hosting and infrastructure providers, analytics and email services, advertising platforms, security and fraud-prevention services, customer-support tools, professional advisers and authorities where legally required.

Our store uses WooCommerce and related services for e-commerce functionality. See Automattic’s Privacy Policy for information about services operated by Automattic.

Security and retention

We use reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction. No online service or electronic transmission can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for customer service, transaction records, security, dispute resolution and legal or accounting requirements.

Your privacy rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction or other information about the processing of your personal information. These rights may be subject to legal exceptions and verification requirements.

You may unsubscribe from promotional emails where applicable. Transactional messages, such as order confirmations or important service notices, may still be sent when necessary.

International visitors

Desigine is operated from India and may be accessed by customers around the world. Your information may therefore be processed in India or other countries where our service providers operate, subject to applicable requirements.

Children’s privacy

Our Website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you have a privacy question, request or concern, please contact the Desigine team. You can also review our Cookie Policy and Terms & Conditions.

Privacy Policy · Cookie Policy · Terms & Conditions · Contact Us · Desigine

Hero image credit: Jakub Żerdzicki via Unsplash.